JDEdwards

JD Edwards Managed Services

Overview

JD Edwards (JDE) ERP, a comprehensive solution from Oracle, supports various business processes across industries like manufacturing, distribution, and asset-intensive industries. Our managed services for JD Edwards encompass a wide range of offerings, including functional and technical support, orchestrator development, and post go-live support. These services are designed to help businesses maximize the value of their JDE investments by ensuring smooth operations, optimizing system performance, and providing continuous improvement.

Functional Support

Functional support focuses on the business processes and modules within JD Edwards. Our team of experts provides end-to-end support for the following areas:

1. Financial Management: Includes general ledger, accounts payable, accounts receivable, and fixed assets. We help streamline financial processes and ensure accurate reporting.

2. Human Capital Management: Covers payroll, benefits, and employee management. We assist in optimizing HR processes and maintaining compliance.

3. Supply Chain Management: Encompasses procurement, inventory management, and order management. We ensure efficient supply chain operations and inventory control.

4. Manufacturing and Distribution: Involves production planning, shop floor control, and distribution management. We support manufacturing processes to enhance productivity and reduce costs.

Technical Support

Technical support ensures that the JD Edwards system runs efficiently and securely. Our technical services include:

1. System Administration: Managing user accounts, security settings, and system configurations to maintain a secure and efficient environment.

2. Database Management: Monitoring and optimizing database performance, ensuring data integrity, and performing regular backups.

3. Performance Tuning: Identifying and resolving performance bottlenecks to ensure the system operates at peak efficiency.

4. Integration Services: Connecting JD Edwards with other enterprise systems and third-party applications to ensure seamless data flow and process integration.

Orchestrator Development

JD Edwards Orchestrator is a powerful tool that automates business processes and integrates JD Edwards with other systems. Our orchestrator development services include:

1. Process Automation: Designing and developing orchestrations to automate routine tasks, reducing manual effort and improving efficiency.

2. Data Integration: Creating orchestrations to integrate JD Edwards with external systems, enabling real-time data exchange and synchronization.

3. Custom Solutions: Developing custom orchestrations tailored to specific business needs, enhancing the functionality of JD Edwards.

4. Training and Support: Providing training sessions for your team to effectively use the Orchestrator Studio and ongoing support to ensure the orchestrations run smoothly.

Post Go-Live Support

Post go-live support ensures that the JD Edwards system continues to perform optimally after the initial implementation. Our services include:

1. Stabilization and Hypercare: Immediate support following go-live to address any issues and ensure the system stabilizes.

2. Continuous Improvement: Regular assessments and optimizations to enhance system performance and adapt to changing business needs.

3. User Training and Adoption: Ongoing training sessions to ensure users are proficient with the system and new features.

4. Issue Resolution: Prompt identification and resolution of any issues that arise, minimizing downtime and disruption to business operations.

5. System Upgrades and Patching: Keeping your JD Edwards system up to date with the latest features and security patches.

Why Choose Our Managed Services?

• Expertise: Our team has extensive experience in managing JD Edwards environments across various industries.

• Proactive Monitoring: We continuously monitor your system to prevent issues before they impact your business.

• Customized Solutions: Tailored services that meet your unique business needs and objectives.

• 24/7 Support: Around-the-clock support to ensure your JD Edwards system is always operational.

Conclusion

Our managed services for JD Edwards provide comprehensive support to help your business thrive. From functional and technical support to orchestrator development and post go-live support, we ensure your JD Edwards ERP system delivers maximum value and efficiency. Contact us today to learn how we can help you achieve operational excellence with JD Edwards.

Contact our support team at info@infinitetechnologies.co.